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October 2007

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Learndontlearn

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Contributors

  • Christopher Bird
    I offer a friendly, reliable and knowledgeable tutorial and/or business communications video service. In addition I help people and organisations who are frustrated with their technology by providing PC support services, for all Microsoft Windows problems.
  • Donal Carroll
    'Overcoming barriers to higher performance' 
  • Simon Caulkin
    Shedding pointless red tape could transform the way businesses work, writes Simon Caulkin

Flip Chart Fairy Tales

Queening creativity

‘Crowngate’: how an older person walking slowly made big news…

This is a splendid management narrative of a (value) chain of command: a tv Network Controller, emails a Director (his boss) that a Chief Creative Officer (the producer) has doctored footage to give a misleading impression. Worse, and typically ‘creative’, he has made much media capital by blagging it. However, the Director doesn’t read the email as she is too busy asking other producers if they have any skeletons in their cupboards.

What should a manager do in this situation? Ignore, nod and wink (like here) or use leadership behaviour to front up, admit, and transform the agenda -even if this means drawing attention to the production process itself, rather than the ‘content’, a scowling crown.

So when some (so far) of these managers eventually do resign, rather than ask what values does ‘management’ add, the concerns expressed are that BBC ‘witch hunts risk stifling creativity'.  (Observer). In this instance, we should ask what ‘creativity’?

A really creative response could have been: (i) to fawn less and ask what relevance a tired institution, (or photo) has to modern life or (ii) to recognise that creativity is ‘appropriate novelty’ which doesn’t function independent of the ethics, integrity and critical thinking but as well as. Just as careless sub-prime lending is poor business so is sub-prime creativity.   

There have been reversed narratives before at the BBC, with far more damaging consequences -though few enough noticed it.  In 1984, BBC news reversed the order of events at Orgreave, when it depicted striking miners (‘the enemy within’) chucking bricks at mounted police. An individual producer admitted this, more or less privately…in 1991. (Thanks for this, Simon Pirani)

As learndontlearn hopes to illustrate, real creativity transforms. It uses risk to ‘turn things around’. And challenges manipulated voicelessness.   

So where does that leave ‘management’? For what a good manager should do see Simon Caulkin Now wouldn’t it be great to sit in on a course he’d run for BBC managers …

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May 30, 2007

Coming soon: the next section, Part 1


So what did you think of the Introduction? Any use?


Let us know then we’ll issue the next section: Part 1


Part 1: Building Our Approach 


Some extracts:

‘If we get our organisational culture right, we can face any challenge.’

(Principal, leading college)


‘Low trust leads to excessive bureaucracy, heavy reliance on rules and high management operating costs…’ (Richard Scase)


‘We want to work where in a place we look forward to starting work not just finishing it.’ (Teacher)


Part 1 includes


How to develop an effective organizational culture based on an understanding of 7 key aspects; how to integrate these in a sustainable change approach; and examples of effective, value-driven change from public and private sectors    


Let us know you what you think.

AND here’s a 1 minute titter for you to play, a small reward for your patience


Podcast: What’s the difference between IT and Management?


Continue reading "There's more!" »

April 30, 2007

Donalcover_2 All yours, as promised!


Know Learning, Know Change


The introduction

Download Introduction.pdf (268.8K)


To follow in 3 sections:


Part 1: Our approach


Part 2 What we did and how we did it


Part 3 What next: outstanding issues


For more details of each section, play this Podcast


Over to you


Let us know what you think of KLKC, so far.

If you want further sections you’ll have to comment on ldl.

So! What do you think?